Troubleshooting technology

July 25, 2008 at 8:17 am Leave a comment

I had a technology glitch this morning when I tried to log on and check my email.  I finally resolved it and thought I’d share what I did.  Write this down in case you ever need it!

Look at the lights on your modem.  If they indicate you should have a connection, look at the lights on your router.  If they indicate you should have a connection, reboot your system.  When that doesn’t work, say naughty words and reluctantly call Technical Support.  After 1 minute of waiting, hang up and try to fix it yourself.

Unplug modem.  Unplug router.  Wait 1 minute, and plug them back in.  Try to get online again (which probably won’t work).  Say more naughty words.  Drink coffee and feed cats. (NOTE: That last step can be skipped altogether or substituted for drinks/animals of your choice.)

If you have a laptop, try to get online with it.  If that doesn’t work (like in my case), unplug the ethernet cable from the router and plug it directly into the PC.  When the lights on the modem indicate you should have a connection and the little icon on your PC  indicates you should have a connection but you still don’t have, sigh heavily, say worse naughty words than you said before and reluctantly call Technical Support.  After 3 minutes of waiting, hang up and go take a shower.  (NOTE: Saying really naughty words while in the shower won’t help, but it won’t hurt, either…) 🙄

After showering, try again to get online.  It should work this time—it did for me.  If you are still unable to establish an Internet connection, you’re on your own.  😉

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Entry filed under: Random.

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